What's bugging you? Out-of-state toll charges - FOX 35 News Orlando

What's bugging you? Out-of-state toll charges

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Barry Blake was doing his friend a favor.

"I take him down to the airport and come back down through the toll plazas," Blake explains.

His SunPass worked for eight of the tolls he went through, but on one....

"Actually I thought it was a little funny because on the way through the toll plaza, I said to my buddy, 'I think I just saw the light flash my tag," Blake says.

It did and Blake received a ticket in the mail a few weeks later.

"Their letter said maybe the batteries were low, maybe their equipment was faulty, maybe my equipment was faulty, but I went through several toll plazas after that and they registered fine," Blake says

The ticket was for $3.25 -- 75 cents for the toll and $2.50 for an administrative fee, but that wasn't the kicker.

"The interesting thing is I had to mail my check to Atlanta, Georgia," Blake explains. "It would probably be cheaper if they processed it in Florida."

We contacted Florida's Turnpike to ask them why payments are being sent out of state. They told us only checks or money orders are handled outside of Florida, and that's because there's currently no company in the state that can securely process the large number of checks they receive. So the Turnpike's bank -- Wells Fargo in Jacksonville -- subcontracts with a company in Atlanta.

As for credit and debit payments, they're handled at the Turnpike's data center in Boca Raton. And what about that $2.50? The Turnpike says the charge covers the cost of mailing and processing a check.

But Blake has a different idea on how his check should be handled.

"I'd have all the processing done here in Florida," Blake says. "Right here in Central Florida in Orlando would probably be best."

Florida's Turnpike also says studies show if they were to bring the payment processing of checks in-house, it would cost significantly more. If you have something that's bugging you, log on to the FOX 35 Facebook page and let us know. We'll try to get you answers.

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