A Lake County family says their four-year old autistic boy was left on a school bus for three-hours after school. It happened two weeks ago - on the first day of school.
"These are special needs kids," said Chris-Anne Barclay. "Our child would never be able to say you missed my stop, or this is where I'm suppose to go, that's my house."
According to Lake County Public Schools, there was a substitute bus driver, driving, and, he got lost. "I know what you are saying three-hours is a long time, it's very unacceptable we want to correct that as quick as possible," said Christopher Patton, spokesperson with Lake County Public Schools.
He went on to say, "But the whole bus route is about 45 minutes and he's the last kid to be dropped off, so what you're looking at is about an hour and a half," he said.
But the Barclays have another concern. "When he was stepping off the bus, he was crying hysterically, saying momma it hurts, momma it hurts, and he was holding himself down here, said Chance's mom.
She told FOX35 Tuesday her son had to use the bathroom right away. Now, the family wants to see the school-bus video.
But, Lake County Public Schools says the family cannot see the tape because of a state statute that protects the other children who were on the bus.
Christopher Largey, the family's attorney told FOX35 Tuesday, the first thing he is going to do is get a copy of the video. "What we are going to do next is we are going to move to make sure these things don't happen again," he said.
Chance's parents say, they just want peace of mind.
"I don't care if they block out the other kids faces, I don't care if they just show us the video of after the last child got dropped off, where our child was the only one on the bus."
Lake County Public Schools says they viewed the tape Tuesday and Chance was never in any danger and the bus driver will not face any consequences.