Investigators said Guerline Jean, 31, was on her way to work her shift as a housekeeper at the Westgate Lakes Resort & Spa Thursday morning, when Michelit Polynice began shooting at her.
"Just shot her and drove off," said Westgate Lakes CEO Mark Waltrip. "Our security was on sight within seconds. They were able to stop the bleeding."
Waltrip said Jean was best friends with the Carlene Pierre, the 28-year-old ex-girlfriend of Polynice. Pierre and a third woman, 28-year-old Vanessa Gonzalez-Orellanes, were shot and killed at the Quality Inn & Suites just 15 minutes before police said Polynice opened fired at the Westgate location. Investigators said Polynice, 33, later took his own life.
Friends of Jean said on Wednesday she was helping Pierre with matters related to an injunction against Polynice.
"She was helping a friend through a very difficult time, and an injunction was filed against the gentlemen, and he just took it out on the whole group," Waltrip said. "I do want to say our heart goes out to her family."
Jean also has two brothers that work at the resort, and the family is standing by Jean as she recovers at Orlando Regional Medical Center.
"The doctors says she's expected to recover. Her wounds were not life-threatening, and hopefully, she'll be back to normal life soon," Waltrip added.
Jean has worked at the hotel for almost six months.
Family of shooting victim says system failed
Relatives of Carlene Pierre said she had faith the system would protect her from her violent ex-boyfriend. Now, as they plan her funeral, they say the system failed.
Carlene's children, Mikala, Destiny and Cara, held a picture of their mother when we spoke with the family on Thursday. Judith Belchare said her sister's life was taken away too soon.
"I'm very angry, because my sister didn't have to die today. She's a loving, caring person. She'd go out of her way to help anyone she believed needed help," she said.
Judith said her sister and Michelet Polynice started dating two years ago. They even had little Mikala together, but when things went downhill, Judith said Michelet changed.
"He got very aggressive, very possessive of her and that's when sister started talking to friends at work."
But Judith says it got worse. "He told her he would kill her if she would ever leave him. She decided to leave him and he tried to kill her. She filed a restraining order against him. That was the first time."
Judith tells us her sister filed several restraining orders, and on September 11, she said Michelet tried to run over Carlene with his car.
"He carried her into the car, take her into her house, undress her, and she took off running in the street for help. That's when the officer came to help her, and that's when she decided to file the injunction against him."
Deputies served Polynice with that temporary injunction ordering him to stay away from her on Wednesday night, but Judith said it didn't protect Carlene. According to court records, Polynice has had numerous battery and domestic violence cases since 2001, involving two other women.
"If the justice system did their part, provide safety for a woman in an abusive relationship, it's like they say, 'We're sorry, we're sorry.' When they had their chance to stand up to protect all those three women, they didn't."
Though Pierre worked at a hotel, she aspired to be a nurse. "She's the manager, and she also go to school to study nursing. She was very close to graduating."
Judith said the other two women who were shot were very close to Carlene and tried protecting her. "They were my sister's best friends.Guerline was like her whole support system."
Meanwhile, 2-year-old Mikala no longer has a mother or father, but the family plans to take care of all three daughters. They hope no other family ever has to deal with this.
"Where's our protection where's our right? If we don't want to be with someone, they don't have a right to murder us. That's not fair."
Pierre's church plans to start a fund to raise money for her daughters. FOX 35 tried contacting prosecutors about Polynice, but they didn't return our call.
FOX 35's Tiffany Teasley and Valerie Boey contributed to this report.