It was one big, 737-sized "oops." A wrong turn turned a simple flight into a holiday travel mess when Southwest flight 4695 veered off the taxiway Thursday morning, and into the mud.
The airliner was heading to Tampa from Long Island, New York, packed with 129 passengers.
Initial reports indicate that the pilot miscalculated a turn while taxiing, and wound up going off the pavement.
"Within 500 feet of the plane moving, it felt like it ran something over," said Nicole Reda, a passenger onboard. "Everyone was confused, panicking no one knew what was going on."
The pilot and crew began working to keep the passengers calm. Meanwhile , fire and emergency crews raced to the scene. Fortunately, everyone was fine and they would eventually be taken off the plane.
It took a few hours before they'd get to board a new one.
"Kinda seems like a stupid mistake, missing a turn and ending up in a mud bank," said Michael Savino, a passenger.
Tired, frustrated and a little weary, everyone eventually made it to Tampa, some six hours later than they planned. They were just happy to finally get off the ground.
"People were on edge. As we got in the air, people were cheering," said passenger Christy Harrigan.
"I'll remember this one for awhile," Savino said.