Computer glitch leaves AirTran travelers stranded - FOX 35 News Orlando

Computer glitch leaves AirTran travelers stranded

Posted: Updated:
ATLANTA -

An AirTran computer glitch stranded thousands of travelers nationwide on Tuesday. The major setback caused long lines at Hartsfield-Jackson Atlanta International Airport.

AirTran said that a power outage at the reservation facility forced agents to process boarding passes by hand.

People who had printed boarding passes were allowed to get on the flight. Others, like Pete Stovie, were forced to wait around.

"They're not cancelling flights is my understanding, because people with tickets are getting on the planes; people without are standing here looking stupid," said Stovie.

Some flights were delayed, giving people hope they'd be able to catch their plane. Others weren't so lucky. Brian Vellmure weighed paying more to get home to Los Angeles.

"I was here an hour and a half early, but I wasn't able to print my boarding pass. So now I'm being offered a chance to fly an hour later for an additional $210," said Vellmure. "It's really, really bad customer service."

Things appeared to slowly be returning to normal late Tuesday.

  • More Local NewsMore>>

  • #IMREADY Fulton storm spotter training

    #IMREADY Fulton storm spotter training

    Thursday, April 24 2014 7:03 PM EDT2014-04-24 23:03:42 GMT
    Atlanta-Fulton Emergency Management Agency is inviting residents to become trained storm spotters.The AFCEMA will host a free “SKYWARN” training program on Wednesday.
    Atlanta-Fulton Emergency Management Agency is inviting residents to become trained storm spotters.The AFCEMA will host a free “SKYWARN” training program on Wednesday.
  • Teachers in beating video deny wrongdoing

    Teachers in beating video deny wrongdoing

    Thursday, April 24 2014 6:06 PM EDT2014-04-24 22:06:56 GMT
    A video showing explosive interactions with special needs students is causing outrage towards an Atlanta Public School.
    A video showing explosive interactions with special needs students is causing outrage towards an Atlanta Public School.
  • Man who shoots alleged car thief facing murder charges

    Man who shoots alleged car thief facing murder charges

    Thursday, April 24 2014 4:24 PM EDT2014-04-24 20:24:40 GMT
    DeKalb County Police have charged a man with murder after he allegedly shot and killed a suspected car thief.
    DeKalb County Police have charged a man with murder after he allegedly shot and killed a suspected car thief.
Powered by WorldNow

35 Skyline Drive
Lake Mary, FL 32746

Phone: (407) 644-3535
News Tips: (866) 55-FOX35

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices