2013 Consumer Reports vehicle reliability rankings - FOX 35 News Orlando

2013 Consumer Reports vehicle reliability rankings

Posted: Updated:
Toyota Motor Corporation Toyota Motor Corporation

DEE-ANN DURBIN | AP Auto Writer

DETROIT (AP) — Japan's lock on Consumer Reports' vehicle reliability rankings is starting to ease.

Three Japanese brands — Lexus, Toyota and Acura — took the top spots in this year's survey, and seven of the top 10 brands are Japanese.

But three non-Japanese brands — Audi, Volvo and GMC — cracked the top 10. And the magazine announced Monday it's not recommending that consumers buy 2014 models of the Honda Accord V6 and Nissan Altima sedans, two of Japan's top sellers, because of poor reliability scores. Two other Japanese mainstays, the Toyota Camry and Toyota RAV4, won't be recommended because they flunked a frontal crash test from the Insurance Institute for Highway Safety.

That's a blow that could impact sales. Consumer Reports' recommendations are frequently cited among the top reasons people buy particular cars and trucks.

Yonkers, N.Y.-based Consumer Reports predicts the reliability of 2014 model year cars and trucks based on a survey of subscribers who own vehicles from current or prior model years. This year, the survey questioned the owners of 1.1 million vehicles.

Problems with infotainment systems, from frozen touch screens to poorly performing voice-operated navigation systems, were frequent complaints. Jake Fisher, Consumer Reports' automotive testing director, said electronic problems may even be underreported, since some drivers find the systems so confusing they don't use them. German cars tended to have the best infotainment systems.

The 2014 Subaru Forester got the top score for predicted reliability, but the magazine noted that the 2014 Forester had only been on sale for a few weeks in the spring when owners were surveyed, so there wasn't much time for errors to crop up. The Subaru Legacy was the top-performing midsize car.

Electric cars and hybrids generally performed well, but the Ford C-Max Energi plug-in hybrid got the worst reliability scores. Ford and its luxury Lincoln brand were near the bottom of the rankings because of customer complaints about their glitch-prone touchscreen dashboard systems and lower-than-expected fuel economy numbers.

The key to reliability is a conservative approach to vehicle redesigns. The brands that do best, like Toyota and Honda, often use time-tested engines, transmissions and other parts from prior models in their newer cars, Fisher said. Automakers with new engines or other untested features in their new cars — like Ford or Cadillac — tend to do worse.

"When you redesign cars from the ground up, you're going to expect those issues," Fisher told The Associated Press.

Brands with many older models, like GMC and Volvo, also tend to do better.

Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


  • Your MoneyMore>>

  • Manhattan West Project

    Skyline of West Side is changing

    Skyline of West Side is changing

    Tuesday, July 22 2014 6:25 PM EDT2014-07-22 22:25:22 GMT
    The Manhattan West Project is a $4.5 billion development that will change the skyline on the West Side. The five-acre site that will consist of office towers, a residential building, retail, a 5-star hotel, health and fitness facilities, rooftop gardens, restaurants, cafes, and a park is being built on top of active rail yards. Fox 5 got a look at the progress of the project.
    The Manhattan West Project is a $4.5 billion development that will change the skyline on the West Side. The five-acre site that will consist of office towers, a residential building, retail, a 5-star hotel, health and fitness facilities, rooftop gardens, restaurants, cafes, and a park is being built on top of active rail yards. Fox 5 got a look at the progress of the project.
  • Beach fashion

    Long-sleeved swimsuit is latest beach and pool fashion trend

    Long-sleeved swimsuit is latest beach and pool fashion trend

    Monday, July 21 2014 6:13 PM EDT2014-07-21 22:13:49 GMT
    You have lots of ways to look stylish on the beach, from a bikini to a tankini to a one piece. But the newest trend is long-sleeved swimsuits -- modesty takes precedence over a golden glow. The new beachwear is turning up on sites like ASOS and on luxury sites like Neiman Marcus. There are one piece versions and crop top versions.One of the pioneers of the trend is Dallas-based clothing company Cover.
    You have lots of ways to look stylish on the beach, from a bikini to a tankini to a one piece. But the newest trend is long-sleeved swimsuits -- modesty takes precedence over a golden glow. The new beachwear is turning up on sites like ASOS and on luxury sites like Neiman Marcus. There are one piece versions and crop top versions.One of the pioneers of the trend is Dallas-based clothing company Cover.
  • Wawa to close first store opened 50 years ago

    Wawa to close first store opened 50 years ago

    Monday, July 21 2014 3:01 PM EDT2014-07-21 19:01:43 GMT
    Wawa plans to close the first convenience store opened by the chain in the Philadelphia suburbs a half-century ago.  Susan Bratton, Wawa's regional real estate manager, says the old store is just too small.
    Wawa plans to close the first convenience store opened by the chain in the Philadelphia suburbs a half-century ago.  Susan Bratton, Wawa's regional real estate manager, says the old store is just too small.
Powered by WorldNow

35 Skyline Drive
Lake Mary, FL 32746

Phone: (407) 644-3535
News Tips: (866) 55-FOX35

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices