SunRail, Central Florida's new commuter rail system, will provide free rides for passengers for two weeks beginning the first day of service on May 1st.
The free service will last through May 16, with regular revenue service for paying passengers scheduled to begin on May 19. The free service is designed to allow passengers to experience the comfort and ease of commuting on SunRail, and become familiar with SunRail schedules and cost-savings prior to purchasing or activating more than 12,000 pre-sold passes on May 19.
During the free trial period, SunRail ambassadors will be available at each station and on board trains to answer any questions that SunRail riders might have. The Ambassadors will also be available on May 19, and for several weeks thereafter, to assist customers with pass purchases at Ticket Vending Machines located on each platform, and to remind riders to "Tap On" at ticket validators before boarding SunRail, and to "Tap Off" at their final destination. The SunRail Ambassadors will be easy to spot in black polos with the bright SunRail logo, and black pants.
As a reminder, motorists and pedestrians are urged to use caution, obey all railroad and traffic signals, and look both ways before approaching a railroad crossing and accessing SunRail platforms. The Florida Department of Transportation cares about your safety. Around railroad tracks, please be smart, and stay safe.